Terms of service

 

Last Updated: April 16, 2026

Welcome to www.atelier-lux.com. This website is operated by Lux. Throughout the site, the terms “we”, “us” and “our” refer to Lux. By accessing our website and/or purchasing something from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy and Refund & Return Policy.

1. Online Store Terms & Eligibility

By using this website, you confirm that you are at least 18 years old or have reached the age of majority in your province or territory of residence in Canada. You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws, including intellectual property laws. Any violation of these terms may result in immediate termination of your access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any legitimate reason. You understand that your content (excluding payment information) may be transferred unencrypted and adapted to meet the technical requirements of networks or devices. All payment information is always encrypted during transfer over networks.

3. Business Information & Contact Details

⚠️ Important Address Notice:
The registered address listed above is an administrative office only and is not a return address. Returns sent without prior authorization may not be received or processed. All returns must be requested through customer service before shipping to receive the correct logistics facility address.

4. Accuracy of Billing & Payment

We reserve the right to refuse or cancel any order at our discretion, including those suspected of fraud, abuse, or unauthorized resale. By placing an order, you authorize the charge to the selected payment method and confirm that all billing information provided is accurate and complete.

5. Modifications to Services and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

6. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to upload or transmit viruses or any other type of malicious code.

7. Governing Law

These terms are governed and interpreted in accordance with the laws of Canada. All transactions are conducted in accordance with applicable Canadian consumer protection laws.

8. Contact Information

Questions about the Terms of Service should be sent to us at:
Email: info@atelier-lux.com